Privacy Policy

Effective Date: June 29th, 2025

At Vocali AI, we respect your privacy and are committed to protecting the personal information you provide us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that helps us serve you better, including:

Personal Information: Name, email address, phone number, business name, and payment information.

Usage Data: Browser type, IP address, pages visited, time spent on site, and device data.

Communication Data: Any correspondence, such as inquiries, support requests, or client onboarding details.

SMS Communications

By submitting your phone number on our website, you consent to receive text messages (SMS) from Vocali AI, including transactional and promotional messages related to our products, services, and special offers. Message frequency may vary. Message and data rates may apply.

You may opt out of receiving marketing text messages at any time by replying “STOP.” For help, reply “HELP” or contact us at [email protected].

Your information will never be sold or shared with third parties for marketing purposes, and is stored securely in compliance with applicable data protection laws.

2. How We Use Your Information

We use your data to:

Deliver our services, including voice agents and marketing campaigns

Communicate with you about services, updates, and offers

Improve our website and service experience

Comply with legal obligations

3. Sharing of Information

We do not sell your personal data. We may share information with:

Service providers who assist with operations (e.g., hosting, analytics, CRMs)

Partners as needed to deliver requested services

Legal authorities when required by law

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, collect anonymous analytics, and deliver targeted advertising. You can adjust cookie settings in your browser preferences.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access or disclosure.

6. Your Rights

Depending on your location, you may have rights such as:

Access to the data we hold about you

Request for data correction or deletion

Objection to processing or withdrawal of consent

Please contact us at [[email protected]] to exercise these rights.

7. Third-Party Links

Our website may link to external sites. We are not responsible for their content or privacy practices.

8. Policy Updates

We may update this policy occasionally. Changes will be posted on this page with an updated effective date.

Contact Us:
Vocali AI
Email: [email protected]
Phone: (514) 623-1670